FRONT DESK LEAD
Company: Camp Richardson
Role summary
FRONT DESK LEAD is a full-time role at Camp Richardson in South Lake Tahoe, California, United States (on-site). Posted 2026-10-13. Salary: USD 23 per hour. Experience level: 2-5. No degree required.
- Job title
- FRONT DESK LEAD
- Company
- Camp Richardson
- Location
- South Lake Tahoe, California, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Hospitality
- Salary
- USD 23 per hour
- Experience level
- 2-5
- Degree required
- No
- Date posted
- 2026-10-13
This is a fantastic opportunity to join a historic resort on the shores of South Lake Tahoe, offering a chance to grow your skills in a supportive community. With no degree required and a competitive hourly wage of $23, you can build a rewarding career in a beautiful, iconic location.
Job description
Camp Richardson Hospitality LLC offers employees the opportunity to work in an iconic location on the shores of beautiful South Lake Tahoe. This historic resort is more than a workplace; it's a community and that's what we're all about. We hope that you'll join us in creating a treasured and unforgettable work experience while enhancing your skills and growing in the direction of your dreams.
Hourly Wage: $20
Summary of Position
Assist the Lodging Manager to effectively manage the activities of the Front Desk (Guest Services), Room Revenue, Public Areas Departments and Employee Services to ensure an extraordinary experience for all guests and visitors. This includes effective coaching and mentoring of staff providing appropriate training that addresses professional conduct, service standards and adherence to company policies and procedures
Responsibilities
•Responsible for assisting the Lodging Manager with the recruiting, interviewing, hiring and training of all Guest Services staff including Front Desk and Public Areas staff to ensure safe and efficient operations per the Company’s guidelines
•Assist the Lodging Manager in providing effective supervision, professional development and recognition programs for all Lodging staff for the purposes of employee growth and bench building
•Design, plan and coordinate special projects/events to improve and enhance guest services, per the GM’s request, and assist with guest room improvements related to aesthetics as requested.
•Design, plan and coordinate special events and programs for employees on a consistent basis, at least monthly, that enhance team member relations to ensure a positive and productive work environment
•Coordinate and oversee processes to ensure new hires have clean employee housing units (if applicable) by facilitating effective communications with hiring managers. Personally inspect employee rooms prior to new hire arrivals to ensure health and safety standards are met.
•Assist Lodging Manager to ensure staff communications between Housekeeping, Laundry and Registration are timely and effective for the release of rooms on a daily basis
•Possess appropriate knowledge of the Park and surrounding area, and train staff in same, to be an effective information resource for all guests
•Point of contact for Park Cultural Protection Programs
•Coordinate training programs for lodging team including online training for front and back of house operations and compile reports for management on utilization of training tools
•Effectively communicate with other departments regarding employee & guest room availability, maintenance concerns and other requests related to employee & guest rooms management
•Understand company ISO management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas
•Other duties as identified per Duties Checklist.
Position Requirements
•Possess positive and professional communication skills, both written and verbal
•Be a proactive and inclusive problem-solver
•Must be able to work a variety of day, night, weekend, holiday shifts
•Strong computer Skills- Microsoft Office (Word, Excel, Outlook) and Rooms Management related systems
•Majority of shift will be spent on feet (up to 8 hours per day) in a fast-paced environment, in close proximity to other people
•Ability to lift up to 25 lbs frequently and up to 50 lbs occasionally with frequent bending, twisting and squatting required.
Education and Experience:
Education: High School Diploma or equivalent required.
Bachelor’s degree in Hospitality or Sales and Marketing related fields preferred
Experience: 2 (two) years front desk/room registration/hospitality experience preferred
2 (two) years supervisory or management experience preferred
National Park and/or Resort experience preferred
Company Benefits
401K plan for seasonal and year-round employees, with company matching after 1 year
56 hours of paid sick time which can also be used as PTO
Medical, Vision, Dental, Pet Insurance for year-round employees
Employee parking on site
Competitive pay rates
Employee Assistance Program
Returning seasonal job offers
50% discount off hotel rooms & camp site (based on occupancy and GM approval)
50% discount off retail merchandise (including jewelry)
25% off Deli & Convenience
50% off meals for a family of four for a special occasion (excludes alcoholic beverages)
Site 50% discounted meals while on the clock
Working for ExplorUS which allows ability to transfer to other locations throughout the US
Our Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.