Senior Business Analyst - IFS Ultimo

Role summary

Senior Business Analyst - IFS Ultimo is a role at IFS in Colombo, Western Province, Sri Lanka (hybrid). Posted 2026-08-12. Experience level: 2-5.

Job title

Senior Business Analyst - IFS Ultimo

Company

IFS

Location

Colombo, Western Province, Sri Lanka

Work arrangement

hybrid

Category

Software Engineering

Experience level

2-5

Date posted

2026-08-12

Job description

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

We are looking for a Senior Business Analyst to join our product team and take an active role in shaping business requirements and solutions.

This role goes beyond gathering and documenting requirements. You will be involved early in the process, helping to understand the problem, break down business needs, explore possible solutions, and understand how those solutions fit within the Ultimo product and system.

You will work closely with Product management, UX/UI, Engineering and QA. We are looking for someone who is comfortable bringing ideas to the table, asking the right questions, challenging requirements when needed, and helping the team find practical solutions.

The role suits someone with a strong Business Analysis background who also has an interest in product, user experience, technology and AI.

Key Responsibilities

Business Analysis

Analyze business needs and turn unclear or incomplete requirements into clear, structured problems that can be explored further.

Break down complex requirements into manageable areas, including the related tasks, responsibilities, dependencies, risks and potential product impacts.

Understand how requirements fit within the existing Ultimo product and identify areas that may be affected by a change.

Translate business needs into clear requirements that can be understood by Product, Design, Engineering and QA, including the context needed to understand why the change is needed.

Collect relevant data, apply analysis and use insights to support decisions, recommendations and prioritization.

Solution and Product Thinking

Look beyond the immediate requirement and consider the wider product, user and operational impact.

Explore different approaches, challenge assumptions where needed, and recommend practical solutions to Product and other stakeholders.

Identify opportunities to improve existing product functionality, user experience and ways of working.

Help connect business goals with practical product solutions, development work and clear ownership of responsibilities.

Contribute to discussions around scope, priorities and solution options.

Collaboration

Work closely with Product Managers, Product Owners, UX/UI Designers, Developers and QA throughout the product development process.

Facilitate discussions and workshops to clarify tasks, responsibilities, ownership and decisions across stakeholders.

Communicate requirements, proposed solutions and expected outcomes clearly to both technical and non-technical stakeholders.

Have customer contact where relevant, including meetings and email communication to clarify needs, gather context and validate understanding.

Prepare and give internal presentations to share findings, explain proposed solutions and support alignment across teams.

Write clear implementation documentation that supports development, QA, release preparation and handover where needed.

Take ownership of assigned areas and move topics forward without needing every step to be defined upfront.

AI and Ways of Working

Use AI as an integral part of day-to-day Business Analysis and product work.

Use AI to support and accelerate activities such as requirement breakdown, research, impact analysis, solution exploration, ideation, documentation and drafting.

Explore AI tools and new ways of working that can improve the quality, speed and consistency of analysis.

Identify opportunities where AI can improve existing product or team processes.

Stay curious about new AI capabilities and actively look for ways to incorporate them into the way you work.

Qualifications

Essential

3+ years of experience in Business Analysis or a similar role within a software product environment.

Strong ability to analyze and break down complex or incomplete business requirements.

Experience working in an Agile software development environment.

Ability to work with requirements at an early stage, before they are fully defined or added to the backlog.

Good understanding of how business requirements translate into product functio