Commercial Lines Senior Account Manager

Role summary

Commercial Lines Senior Account Manager is a role at NP Dodge Management Company in Omaha, Nebraska, United States (hybrid). Posted 2026-11-11. Experience level: 5-10. No degree required.

Job title

Commercial Lines Senior Account Manager

Company

NP Dodge Management Company

Location

Omaha, Nebraska, United States

Work arrangement

hybrid

Category

Sales

Experience level

5-10

Degree required

No

Date posted

2026-11-11

Job description

Division Summary:

DPI is an independent insurance agency based in Omaha, Nebraska, serving clients across the nation. We offer innovative solutions, unmatched expertise and a dedicated team of professionals who are focused on providing exceptional quality in every faced of the insurance industry, both Property & Casualty and Group Benefits.

Job Summary:

The Senior Account Manager is responsible for quality service, sales functions when applicable, to all Commercial Lines Dodge Partners clients and prospects. This position assists the producers in managing a book of business; including new and renewal marketing and placement. They will work in conjunction with the Commercial Lines team, to service or market, each account collaboratively, efficiently and timely. Must develop and maintain the highest degree of rapport between producers, clients, prospects, carriers and agency personnel.

Essential Functions:

Demonstrates company core values.

Leads and manages the commercial lines training program to include; account manager and producer training programs, creation of best practices/standards, tracking and management of the TotalCSR platform, development of training materials to support learning and maintaining on-going alignment with leadership on department training needs to support team growth and development.

Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions, change requests and other responsibilities.

Responsible for the completion and accuracy of requests submitted to carriers.

Consults and informs producers of important account activities.

Quotes new commercial lines business for producers leveraging agency resources, technology and carriers.

Remarkets existing business based on service team requests or to meet client expectations.

Develops and maintains a partnership and process with the service team to obtain quality quotes and remarkets.

Prepares all types of commercial lines business that aligns with carrier and industry standards.

Monitors work flow and suggests solutions to meet deadlines.

Provides comprehensive attention to detail and thorough documentation to support E&O standards.

Maintains proper documentation and task management in Worksmart to sustain accurate customer and prospect files.

Negotiates with carrier underwriters and company personnel in a timely and professional manner.

Keeps informed of the insurance industry through independent study, continuing education, and agency resources.

Reasonable and reliable attendance and timeliness when reporting to work and completing work.

Interacts well with others.

Other job duties as assigned.

Education/Experience/Qualifications:

High School diploma required; bachelor’ degree preferred.

5+ years experience in the insurance industry.

Required Licensing: Nebraska Property & Casualty Insurance License (additional designations a plus)

Required Skills / Abilities:

Extensive knowledge of commercial lines coverage and carriers.

Strong organization and time management skills.

Prior experience using an agency management system; proficient in using Microsoft Office.

Highly motivated, self-starter who works independently and as part of a team to accomplish established agency goals.

Accountable for own actions and delivers on commitments.

Demonstrated Leadership skills.

Excellent written and verbal communication skills.

Special / Physical Requirements:

Office attendance: Hybrid Office/Remote schedule available

Some travel opportunities required for professional development and industry technology training.

EEO Statement:

NP Dodge Company is an equal opportunity employer and provides equal employment and advancement opportunities to all people without regard to race, color, religion, sex, national origin, age, marital status, political beliefs, disability, or history if disability (except where physical or mental abilities are a bona fide occupational qualification) and to promote the full realization of this policy.