Supervisor Community Engagement
Company: NSW RFS
Role summary
Supervisor Community Engagement is a role at NSW RFS in Sydney, New South Wales, Australia (hybrid). Posted 2026-08-18. Experience level: 5-10.
- Job title
- Supervisor Community Engagement
- Company
- NSW RFS
- Location
- Sydney, New South Wales, Australia
- Work arrangement
- hybrid
- Category
- Software Engineering
- Experience level
- 5-10
- Date posted
- 2026-08-18
You’ll be at the heart of the community, helping residents stay safe and prepared for emergencies by building strong local networks. It is a rewarding opportunity to lead public education initiatives and drive real impact in a supportive team environment, perfect for someone who excels at connecting with people.
Job description
SUPERVISOR COMMUNITY ENGAGEMENT
This opportunity offers:
Ongoing employment
Full time role & 35 hour working week
RFS Level 10/11
Attractive annual salary $135,149 - $148,929 p.a. plus 12% superannuation
Location: Sydney Olympic Park (hybrid/flexible working arrangements considered)
Looking for more information?
Why not reach out to our role expert, Catherine James, Manager Community Engagement for a confidential chat on catherine.james@rfs.nsw.gov.au
Join Our Team: Protect, Serve, and Make a Difference!
We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW. When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes.
What you’ll be doing:
The Community Engagement Supervisor is the trusted 2IC to the Manager Community Engagement, supporting the delivery of the Community Engagement and Preparedness Framework and broader community preparedness initiatives across NSW. The role provides day-to-day supervision, coordination and support to four members of the Community Engagement team, helping to ensure projects, programs and priorities are delivered on time, to a high standard, and that team members are supported in their professional development.
The role oversees the team's day-to-day activities, coordinates projects, and supports the implementation of community engagement programs, resources and initiatives. Working closely with Districts, Brigades, Area Commands and internal stakeholders, the Supervisor helps translate strategic priorities into practical activities that strengthen community preparedness and resilience.
The Supervisor also plays an important role in supporting the Manager Community Engagement with stakeholder relationships, sector partnerships and strategic projects, while helping to foster a collaborative, customer-focused and high-performing team culture.
Our ideal candidate:
You will have experience coordinating projects, programs or initiatives that require collaboration across multiple stakeholders and competing priorities. You understand how to turn plans into action, keep work moving and support others to deliver quality outcomes.
You are a supportive leader who provides guidance, coaching and day-to-day direction to team members while fostering a positive and inclusive team environment. You build strong working relationships and communicate effectively with a broad range of people, including colleagues, volunteers, community members and partner organisations.
You are comfortable working in a supporting leadership role, balancing operational delivery with longer-term priorities. You take a practical approach to problem-solving, adapt well to changing circumstances and look for opportunities to improve the way work is delivered.
You have sound judgement, a collaborative approach and the ability to build trust with both internal and external stakeholders. A genuine appreciation of community service and volunteer-based organisations will be highly regarded, along with a commitment to customer service and supporting safer, more resilient communities.
If you are interested in finding out more about this opportunity, please access the Role Description and our organisation structure .
Note: As per the role description, candidates are required to meet minimum essential requirements. If you do not meet the essential requirements for this role, your application may not progress to shortlisting.
Why work for us?
Corporate uniform available
Attractive leave entitlements including 4 weeks annual leave per year, plus more
Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
Salary packaging options available
One ‘Agreed Absence’ leave day per calendar month
Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!
You'll also get to enjoy:
Easy access to Sydney Olympic Park Train Station, bus services and parking facilities
Local eateries and childcare facilities
Sydney Olympic Park Entertainment and Sports Precinct, including Accor Stadium, Qudos Bank Arena, Sydney Showgrounds, and Bicentennial Park
Eligible staff are invited to join the local Sydney Olympic Park Connected Membership program, at an additional cost
To embark on your RFS journey:
To be considered for this opportunity, you must submit your application by clicking 'Apply Now' through the relevant advertisement on RFS Careers , and attach:
A cover letter in PDF format, addressing how you meet the essential requirements of the role, outlining your suitability and why you are interested in this opportunity;
A resume in PDF format, including two current/recent professional referees (please include email address and contact number)
Respond to two targeted questions within the online application process (maximum 500 words each):
Describe a project or initiative where you worked collaboratively with a range of stakeholders to achieve a shared outcome. What was your role, how did you build effective relationships, and how did you manage differi