IT Application Support Specialist
Company: OPTIVEUM sp. z o.o.
Role summary
IT Application Support Specialist is a full-time role at OPTIVEUM sp. z o.o. in Swoyersville, Pennsylvania, United States (hybrid). Posted 2026-10-20. Salary: PLN 75 per hour. Experience level: 2-5.
- Job title
- IT Application Support Specialist
- Company
- OPTIVEUM sp. z o.o.
- Location
- Swoyersville, Pennsylvania, United States
- Work arrangement
- hybrid
- Employment type
- full-time
- Category
- Customer Service
- Salary
- PLN 75 per hour
- Experience level
- 2-5
- Date posted
- 2026-10-20
You’ll love this role if you enjoy being the bridge between business needs and technical solutions within the fast-paced automotive sector. It’s a stable opportunity with a clear focus on supporting finance and data systems, offering a competitive hourly rate and a chance to sharpen your skills in an agile environment.
Job description
IT Application Support Specialist
About the Offer
We are currently looking for an IT Application Support Specialist to join the team of our client from the automotive industry. For this role, Optiveum is the recruitment and contracting party, which means you will sign the cooperation agreement directly with us.
This is a great opportunity for someone who enjoys bridging business and IT. You will support Finance and Master Data Management applications, facilitate agile ways of working, and contribute to both operational and development activities.
Key Details:
Rate: up to 75 PLN/h net + VAT
Work Model: B2B contract, full-time (40 h/week), hybrid – 75% remote
Location: Wrocław
Language: Fluent English
Responsibilities:
Provide application support for Finance and Master Data Management solutions
Investigate, analyse and coordinate the resolution of incidents, service requests and production issues
Facilitate Scrum ceremonies, document decisions and action items, and follow up on open questions
Support product backlog management by helping prioritise items and clarifying requirements with stakeholders
Work with development teams to identify root causes and implement sustainable solutions
Monitor application performance, data quality and operational stability
Support testing, releases, deployments and change management
Gather, document and clarify business requirements for enhancements and improvements
Facilitate collaboration between business and technical teams to ensure alignment and successful delivery
Drive continuous improvement focused on business value and operational efficiency
Requirements:
Experience in application support, service management or a similar role
Strong stakeholder management and communication skills
Ability to work effectively with both business and technical teams
An analytical mindset and strong problem-solving skills
Experience gathering and documenting business requirements
Knowledge of Agile methodologies and ways of working
Ability to manage multiple priorities in a dynamic environment
Fluent English
Nice to have:
Experience with Master Data Management processes
Experience supporting finance-related applications and business processes
Knowledge of data management, reporting or analytics solutions
Experience with enterprise applications and configuration-based platforms
Experience facilitating agile ceremonies and supporting agile teams
Scrum Master certification
Apply for IT Application Support Specialist at OPTIVEUM sp. z o.o.