Restaurant Operations Manager (Hourly Manager)
Company: Raising Cane's
Role summary
Restaurant Operations Manager (Hourly Manager) is a role at Raising Cane's in London, England, United Kingdom (on-site). Posted 2026-08-26. Experience level: 2-5.
- Job title
- Restaurant Operations Manager (Hourly Manager)
- Company
- Raising Cane's
- Location
- London, England, United Kingdom
- Work arrangement
- on-site
- Category
- Hospitality
- Experience level
- 2-5
- Date posted
- 2026-08-26
You’ll love working here if you thrive in a fast-paced environment and enjoy leading a team to deliver high-quality service. It’s a fantastic opportunity to build your career in restaurant leadership, offering competitive pay and a supportive culture that values your hard work and growth.
Job description
Company Description
Initial hiring pay range (based on location, experience, etc.): £18.25+/hour + bonus scheme
At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
Benefits offered for all Full-time Restaurant Managers:
Medical Cover
Competitive Pension
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Perks & Rewards for Restaurant Managers:
Bi-Weekly Pay available
Competitive pay + monthly bonus
28 paid Holidays a year**
Early closure for company events
Casual Work Attire
Employee Discount Programs
Job Description
Your Role at Raising Cane’s:
The Restaurant Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations.
Your Impact and Responsibilities:
Purpose of the position: Executes Restaurant operations functions
Acts as manager on duty and opens and closes the Restaurant
Manages cash handling and ensures accountability
General to the role: Enforces Raising Cane’s policies and standards
Executes shift management meeting Raising Cane’s operations and safety standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Deploys Crewmembers during a shift
Provides exemplary customer service
Utilises reward and recognition program for the Crewmembers in the Restaurant
Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
Ensures cleanliness of the Restaurant and ensures the facility is in good working order
Completes other duties as assigned
Essential Functions:
The following requirements describe what is needed to successfully perform the role. Take orders accurately, process payments efficiently, and communicate clearly
Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour
Maintain a clean, safe Restaurant while following all food safety and company procedures
Lead by example and uphold the standards of Raising Cane’s at all times.
Demonstrates a ‘can do’ approach and coaches others to perform to their best ability.
Qualifications
Required Qualifications:
Must be 18 years of age or older
GCSEs or equivalent required
3+ years of Restaurant or retail management experience
Must complete all required Raising Cane’s company training programs
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
Detail-oriented, organised and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills
Able to recognise and analyse problems, set goals, create and convert plans into action to solve problems
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Additional Information
Career Privacy Notice
Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying
Salary Type: Hourly
Department Group: UK Management
Department: Operations
Compensation: from GBP 18.25 - hourly
Apply for Restaurant Operations Manager (Hourly Manager) at Raising Cane's