Part-Time Program Assistant at Day Center
Company: LUTHERAN COMMUNITY SERVICES NORTHWEST
Role summary
Part-Time Program Assistant at Day Center is a role at LUTHERAN COMMUNITY SERVICES NORTHWEST in Seattle, Washington, United States (on-site). Posted 2026-09-01. Experience level: 0-2. No degree required.
- Job title
- Part-Time Program Assistant at Day Center
- Company
- LUTHERAN COMMUNITY SERVICES NORTHWEST
- Location
- Seattle, Washington, United States
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-09-01
This part-time Program Assistant role at a local day center is a fantastic opportunity to make a real difference in your community. You won't need a degree to get started, and it's a great way to gain valuable experience in a supportive environment.
Job description
Description
ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU).
ABOUT THE PROGRAM: Compass Day Services includes the Client Services Office (CSO), the Hygiene Center, and the Day Services Center. The Day Center offers comfort and stability to those in need. People can seek refuge, meals, and basic services, as well as connect with housing navigation support, case management, mental health counseling and nursing services. The Hygiene Center offers individuals experiencing homelessness a place to use the restroom, take a hot shower, and do a load of laundry. The CSO provides free mail services for individuals who are housing insecure.
ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. We expect all employees to make efforts in their work and in their conduct to be welcoming to all. As of 2026, Compass Housing Alliance is a division of Lutheran Community Services Northwest (LCSNW). After years of affiliation and partnership, Compass and LCSNW joined together as one organization aligned in our shared values: compassion, love, health, justice, and hope. By combining LCSNW’s network of health and human services and Compass’s expertise in affordable housing and emergency services, we can provide holistic support to the communities we serve.
LOCATION: Pioneer Square Neighborhood (Seattle, WA)
REPORTS TO: Program Supervisor
FLSA STATUS: Non-Exempt
SCHEDULE: Monday – Tuesday 8:30am – 4:30pm; Friday 8:30am-12:30pm; Saturday 8am-12pm; with bi-weekly staff meetings Thursdays at 4pm.
MEAL PERIOD: Paid (30-minutes)
SALARY RANGE: $25.24 per hour
* Level 2: 2.5% increase after a consecutive year of employment
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English.
Direct Services
Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff.
Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed.
Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities.
Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals.
Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management.
Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use.
Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints.
Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager.
Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions.
Follow building/staff safety and emergency procedures according to program and agency policies.
Perform light janitorial duties, as assigned.
Leadership
Recognize the value that different perspectives and cultures bring to the organization.
Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.
Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor.
Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.
Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills.
Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.
Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed.
Ability to work in a fast-paced environment with frequent interruptions and crisis situations.
Ability to set and maintain boundaries in a professional manner.
Ability to follow agency policy and procedures to maintain safety and security within the facility.
Follow sound interpersonal boundaries and emotional intelligence.
Relate openly and comfortably with people from all backgrounds while valuing different points of views.
Promote a team environment that values, encourages, and supports differences.
Work independently and as part of a team, particularly to exercise sound decision making in the absenc
Apply for Part-Time Program Assistant at Day Center at LUTHERAN COMMUNITY SERVICES NORTHWEST