Client Services Administrator
Company: Remote Recruitment
Role summary
Client Services Administrator is a full-time role at Remote Recruitment in Cape Town, Western Cape, South Africa (remote). Posted 2026-09-01. Experience level: 2-5.
- Job title
- Client Services Administrator
- Company
- Remote Recruitment
- Location
- Cape Town, Western Cape, South Africa
- Work arrangement
- remote
- Employment type
- full-time
- Category
- Customer Service
- Experience level
- 2-5
- Date posted
- 2026-09-01
Here's a fantastic remote opportunity for someone who enjoys helping clients and keeping things organized! You'll be supporting a recruitment team, ensuring smooth operations and client satisfaction, with a good salary and full-time hours. No degree is required, making it a great chance to build your career.
Job description
Salary: R29 000 - R32 000 per month
Remote Recruitment is hiring a Client Services Administrator for a UK employer, fully remote from South Africa.
Role overview
You will be the steady point of contact for a UK company’s clients, handling the admin behind each account so service promises are actually kept. It suits someone who likes tidy records and clients who feel looked after.
You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.
Key responsibilities
Own day-to-day client queries by email and phone through to resolution
Keep client records, contracts and account details accurate
Coordinate onboarding for new clients and gather what is needed
Prepare service reports and renewal paperwork
Chase internal teams so client commitments land on time
Escalate risks early rather than letting them drift
What you'll need
Two or more years in client services, account admin or customer support
Experience with a CRM or service desk tool such as HubSpot, Salesforce or Zendesk
Confident, professional written English with clients
Comfortable managing several accounts without dropping detail
Reliable home internet and a quiet space for UK-hours work
Nice to have
Exposure to B2B or professional services clients
Experience with renewals or contract admin
Familiarity with SLA reporting
What's on offer
A permanent, fully remote role with a UK employer, a defined client portfolio of your own, and a manager who backs you when accounts get busy. There is a clear path into account management.
Remote Recruitment connects South African talent with UK employers. We reply to every application.
Apply for Client Services Administrator at Remote Recruitment